PDT The North Face is a clothing company with a lifetime warranty that covers all branded products purchased by the original owner for the life of the product. Warranty Registration is not necessary to obtain the applicable warranty on a MILWAUKEE product. It is one of the primary reasons for buying their tools.
She looks up again and confirms she does not show serial number for my unit as registered so I have to contact Ridgid to get them to fix before they wil work on it. Apparently a card of some sort is sent to you by mail to use at the repair center when making a claim. The original purchaser of an authorized product can sign up for a free lifetime service contract. Which makes sense the way we know corporations commonly behave, promotions, become a member today.
So these long policies are written not to protect consumer but to make it as easy as possible for the company to say no sorry, good tools but horrible customer service.